“For some reason, my Rock space wireless range extender keeps dropping connection. I have performed Rockspace WiFi extender setup successfully. Despite that, I’m facing this issue. Why is that? Can you help me troubleshoot it?”
Does this query sound similar to yours? Is your internet-usage experience getting ruined because your Rock space keeps dropping connection? Well, fret not. Follow the hacks given below in this post and learn how to put this issue on the road back to its home.
Rockspace Extender Keeps Losing Connection?
Check the Ethernet Connection
First of all, have a look at the Ethernet cable that is holding the connection between your devices in place. Do you find cuts on it? Does the cable look worn out? Or it is badly damaged? If any of these situations is true, you are required to change the cable.
Are you done bringing a new cable home? Good. Now, use it to establish a stable connection between the router and extender.
Contact the Internet Service Provider
Perhaps your Internet Service Provider is focusing more on himself that paying attention to his job. Don’t believe us? No problem. Without wasting any more time, reach out to him. After he is done verifying, does he agree that the drop in connection might be from his end? Yes? It looks like we were correct.
Rather than sulking in guilt, give him a strict deadline to get the issue resolved. Despite taking his help, if you are still facing the same issue, follow the next hack.
Reduce the Distance Between Devices
In the very first hack, we talked about how using a damage-free Ethernet cable for connecting devices is significant. In this point, we’ll discuss how too much distance between them is harmful.
Your extender takes the signals from the router and transmits them throughout your house. That’s how you gain access to the internet. However, this process won’t take much time to come to a halt if the distance separating your devices is immense.
Therefore, it is recommended that you reduce the distance between them. Make sure that your extender is kept in the same room where you have placed your router.
Perform Extender Firmware Update
Although after following the aforementioned hack, troubleshooting the Rockspace extender keeps dropping connecting issue will get fixed, in case it does not, update the firmware of your device.
In order to update the firmware of your extender to its latest version, you are required to access the re.rockspace.local web address, use the login credentials, go to the Settings menu, click the Firmware Update button, and walk through the on-screen steps.
Bid Farewell to WiFi Interference
Remember when we asked you to place your Rock space extender in the same room where the router is placed? Well, chances are that the same room is filled with smart home appliances like microwave ovens, refrigerators, cordless phones, treadmills, Bluetooth speakers, baby monitors, televisions, and washing machines.
Such appliances hold the power to block the signals that your extender is trying to extend, thereby causing the connection to drop. Thus, change the location of your range extender right away.
Reset the Rock Space Extender
Are you still banging your head against the wall because of the Rock space extender keeps dropping connection issue? Well then, restoring your device to its default mode is your last option to consider.
Worry not. We won’t let you face issues during the reset process. We have mentioned some steps below that will help you execute it with ease:
- Look where the Reset button is located.
- Once you find its location, the next step is to press the button.
- Now, be patient because you need to wait for a while.
With that, you will achieve Rock space extender reset success. Next, you are required to pay attention to the steps given in the user manual to set up your device from scratch.
The Rockspace extender keeps dropping connection issue can get behind any user who isn’t taking precautions. Considering you are one of them, we hope that the hacks given above were able to help you troubleshoot the issue.
Apart from the ones mentioned above, if you are aware of any other tip that can be useful in fixing the same issue, don’t forget to share it with your fellow readers.